what happens if no one is at home?

authorization to leave gift

we strongly recommend you choose this option the courier has permission to leave the gift in a safe & sheltered spot or with a neighbor if no-one is home. This however is not a recommended option with units and apartments. We suggest in this instance the gift is delivered to a business address where it can be signed for.

if you do not give us authorization, then the courier will not deliver if there is no-one to sign for the gift at the delivery address, and the plant will be returned to the depot for re-delivery at a later date. additional delivery charges for re delivery may apply.

if there are specific instructions on where to leave the gift, please enter them in the notes on the order form.

Please note that where authorization to leave has been given, we cannot be held responsible if the item is removed or goes missing. POD can be obtained from Fastway couriers using the tracking number at the bottom of the Goods have been dispatched email.


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