orders & payments

order deadlines
Please note that the Growing Gifts office is not open over the weekend. all orders & enquiries received after hours or over the weekend will be attended to when we reopen.

same day delivery service melbourne city only for same day delivery to other melbourne metropolitan areas please contact us for a quotation.

please use the post code checker on the top right hand side of our website to confirm delivery price & timing

Delivering to:cut off time for placing orders & rates:
melbourne cbdby 12pm for same day delivery: $20
melbourne metropolitanby 12pm for same day delivery: $20
sydney, canberra, adelaide metropolitan & victorian regional centersby 12pm: allow 1-2 working days: $15
brisbane, gold coast & sunshine coast metropolitanby 12pm: allow 2-3 working days: $15
townsville & cairns metropolitanby 12pm: allow 3-5 working days: $30
victorian outer regionalby 12pm: allow 2-4 working days: $25

our delivery service is based on you placing your order by 12pm AEST daily miss this deadline? allow this additional delivery time in your delivery request. we recommend the ASAP option as it is just that! we will send your gift out on the next available delivery service

* please note that cut off time for placing orders for same day delivery is 12pm AEST daily

an automatically generated confirmation receipt will be emailed to you once your order has been placed. please check it to ensure that ordering details are accurate; any changes may incur additional fees or delay delivery. all additional fees will be notified to the customer prior to delivery.

once payment has been processed a tax invoice will be emailed to you.

payment details
we accept visa, mastercard, & american express for all online orders through EWAY the secure online payment gateway or PAYPAL. other methods of payment include direct deposits. cheque and cash payments are accepted by prior arrangement only. please note a surcharge of 3.25% applies to american express transactions

once payment has been processed through PAYPAL or EWAY a tax invoice will be emailed to you reflecting any additional charges.

additional charges may be incurred if:
- no one is home, and a re-delivery is necessary
- an incorrect address has been supplied
- delivery details have been changed
- there is an order cancellation - an administration fee applies
- orders for same day delivery are placed after 12pm

have peace of mind that at Growing Gifts we can offer you a safe and secure on-line shopping experience.